I recieve the below Error when trying to connect with Pinecone

Integrator.io
1

Are you sure you want to save this connection? Test connection failed with the following error: Connection to remote server is closed. [Client network socket disconnected before secure TLS connection was established].

2

I have lots of working connections to pinecone running in my Celigo iPaaS account. Here is a pic of the 'simple' view for one of them.

Can you share some screenshots for your connection? Ideally the Simple and HTTP view so we can see as much as possible.

Screenshot 2025-04-26 at 9.48.45 AM
Screenshot 2025-04-26 at 9.48.45 AM1472×1098 88.9 KB

3

Thanks you for following up. Here is what I have

The image shows a Pinecone connection configuration form with an error message indicating an unsuccessful connection test. (Captioned by AI)
The image shows a Pinecone connection configuration form with an error message indicating an unsuccessful connection test. (Captioned by AI)830×1047 55.7 KB

The image shows a failed connection test for a Pinecone HTTP configuration, prompting a recheck of the information. (Captioned by AI)
The image shows a failed connection test for a Pinecone HTTP configuration, prompting a recheck of the information. (Captioned by AI)836×985 56.7 KB

The image shows a Pinecone interface for configuring HTTP connection settings, with options for token authentication. (Captioned by AI)
The image shows a Pinecone interface for configuring HTTP connection settings, with options for token authentication. (Captioned by AI)831×1045 54.4 KB

Thank You

4

I think your 'Index name project ID' field might be missing something. For example, my full index 'host' url in pinecone is 'https://knowledge-base-f725f22.svc.us-east-1-aws.pinecone.io' and then my 'Index name project ID' field has the value 'knowledge-base-f725f22'. i.e. notice the extra -f725f22. Does your index host url also have something auto generated in it?

On a side note, I am gonna ask the team over here why we dont just ask for the full host url in our UI to make this easier for users.

5

Thank you- This was resolved with a Celigo support ticket. Looks like the environment was different because I am using a the free Pinecone version at this time.

1 Like