Configuring NetSuite Connection

Integrator.io
1

Hello,

I am attempting to configure a connection to my NetSuite SBX for a custom stand-alone flow. I need to use a manual token based connection to assign the connection to the appropriate Integration User.

I have created an auth token in Netsuite using the Integrator.io (Token-based Auth) application, and the Custom Celigo integrator.io Full Access w/o 2FA role assigned to my specific integration user in NetSuite (this user has admin permissions as well as the custom celigo roles).

The image shows a screenshot of an access token information page with fields for application name, user, role, token name, and a note on token security. (Captioned by AI)
The image shows a screenshot of an access token information page with fields for application name, user, role, token name, and a note on token security. (Captioned by AI)610×368 11.7 KB

However, I am getting an invalid login attempt error, could anyone provide some reasons why I may be receiving this error? I have entered all my application details in correctly. It is worth it to note that I have a separate connection to the same NS SBX for a SFDC-NS IA.

This image displays a NetSuite connection login attempt that failed, with an "Invalid login attempt" error message. (Captioned by AI)
This image displays a NetSuite connection login attempt that failed, with an "Invalid login attempt" error message. (Captioned by AI)758×838 51.3 KB

Thanks!

2

Hi @Ethan_Kutch ,
Can you create an access token from the application, "integrator.io", instead of the other one?

The image provides step-by-step instructions on how to retrieve a token and token secret in NetSuite using Celigo integrator.io. (Captioned by AI)
The image provides step-by-step instructions on how to retrieve a token and token secret in NetSuite using Celigo integrator.io. (Captioned by AI)1418×1486 285 KB

ref: https://docs.celigo.com/hc/en-us/articles/360057498872-Set-up-a-manual-token-based-auth-connection-to-NetSuite#c-supply-required-netsuite-account-information-4
Please follow the doc.

Additionally, we provide a TBA-auto, which eliminates the need to manually create access tokens.

Please let me know if it works.

3

Hello,

I was able to figure out the issue, the role I was using to create my access token that I had originally sourced from my IA NS bundle download did not have the necessary Access token permissions.

4

Hi @Ethan_Kutch , could you share which access token permissions you needed to adjust/add here? I’m facing the exact same issue and could use the assist. Thanks!

5

Hey Joseph,

Ensuring the Integration Application and User Access Tokens permissions were set to Full helped me out here.

6

Thanks Ethan,

Looks like my issue was related to the Application. I bad been using the integrator.io (Token Based Authentication) application, but the winning combination seemed to be the standard integrator.io application. That plus the SOAP Web Services, User Access Tokens, and Integration Application permissions.