Hi, I am trying to set up a connection with JIRA (not using the prebuilt connector, just New Connection on the integrator.io plarform). I think I am not filling in the right Base URI >>
Because when I press Test I get >>
Does anyone know how to tackle this?
Hi Menno, what you've entered looks fine here, assuming the username and password are correct, and assuming that user has access to JIRA APIs. I assume JIRA would return a 401 in that case too...
If you can't get past this, please log a ticket with Celigo Support.
Thanks,
Matt
The screenshot shows on-premise as an option. I don't see an on-premise option when setting up a Jira connection. Our Jira is NOT located in the cloud. Was hoping to use the on-premise agent to connect with the on-premise Jira server. Is the only way to do this via REST?
Hi @damonbetlow, I think this is a bug, since that option is available in the legacy UI:
For now, please switch back to the legacy UI (from the avatar), create the connection there, and then you can continue in the new UI. We will file a bug for this and get it resolved.
Hi @damonbetlow739,
It looks like you found a bug in that these options are missing on our new UI - I've just logged it - thank you! In the meantime, you should be able to use our legacy UI - please go to your user avatar drop-down, then select Switch to legacy UI. Thanks for letting us know and we'll get this fixed!
Thank you @courtneyjordan and @mattgraney! This worked. I also didn't realize I could still switch back to the old UI as I didn't see the link any longer. Thanks for that as well. Was not looking forward to doing this in REST.
Hi @damonbetlow, FYI, we just patched this so the cloud/on-prem option shows properly in the new UI. Thanks again for point it out!
