Unable to create RMA [Missing Record]

Hey all

i'm having wierd issue when i'm trying to create RA in NS from Amazon using FBA Returns Add-on

Error : attachItemLinesToRMA | RMA# 1065609 not found in NS

This Record exists in NS I even hardcode it in the lookup Criteria


Internal Id of this RMA in NS



but still get this is issue in Standard flow i created custom flow to test and it working with no issues

is this is a bug in the standard Amazon flow


Thanks

Hi @idrisstalainteoulili. Thank you for reaching out to us. I checked with our development team and they requested that you create a support ticket so that they can do further testing and find the reason why you are facing this issue. I noticed that you have created a support ticket with our support team and have informed them with the details.

@balasubramanianmahad Thank you so much!