I wanted to learn more about Trace View to try to understand what I was missing and how to make it useful. I went to the help center and searched for "Trace View" - nothing, no documentation for Trace View.
I'm investigating an issue with an EDI <> NetSuite integration. I opened the Trace View for a run and this is what I see:
I consider that a useless view of what's happened or at least no better than the normal Run Logs. I'm assuming I'm missing something, that I don't have something configured correctly to see useful details for the steps.
Anyone know how to see more details in Trace View? Request data? Response Data?
Hey Steve, trace view is a part of execution logging which you can find here:
These articles go in detail about what is captured and not captured at each log level. In your view, you only had basic logging enabled which only captures metadata of the request and response and not the full payload.
It looks like the account you're in isn't entitled to constantly on detailed logging, but all users can enabled debug logging for a licensed duration. This would capture all requests/responses, script ins and outs, transform ins and outs, etc. The trace view then lets you see the entire flow end to end. I'll also preface that you're using an FTP step which doesn't currently have support for execution logs, but it is coming very soon.