How to add the Netsuite SO number to Shopify orders using the shopify to netsuite order flow

Integration Apps
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1

Is it possible to add the created so number from netsuite to shopify, when using the shopify to netsuite order add flow (native integration app flow). If yes, how would I edit the flow and add the necessary changes

2

Hey Anjay,

The Shopify to NetSuite order flows in the integration app do not write back to Shopify. This is only achievable using a custom flow.

You can check this Help article as a reference for custom flows:

Build flows – Celigo Help Center

1 Like
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Like @barbsvillanueva said, you'd need to make your own flow. I would make a flow with a NetSuite listener that listens for sales orders on create and from Shopify channel, then 1 import step to update Shopify.

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Just to add here, we did not find this was as useful a custom flow to maintain and support as it seemed at first.

So much of the reconciliation can be accomplished directly in NetSuite, and if this custom flow doesn’t run as expected, you may get false signals that import failed. When we need to do a full reconciliation, it’s an export from Shopify, an export from NetSuite, then a quick lookup. Our teams use templates to do this quickly.