Celigo Integration Flows Stuck in Queue

Integration Apps
1

Hello Everyone,

We noticed that all the Celigo integration flows in production environment are stuck in queue since one hour. NetSuite status (https://status.netsuite.com/) is not showing any issues. We checked multiple Celigo accounts and noticed that flows involving NetSuite are stuck in queue. Could you please look into this as soon as possible?

Thanks,
Sahithya

2

We have been experiencing this issue as well on NetSuite-connected flows in both Production and Sandbox for the last few hours.

3

I’m not seeing any issues on my end (Celigo Europe platform).
NetSuite integrations are running fine here.
Also just checked the status page, everything looks normal:

4

Hi Nuri,

I believe we’re currently experiencing issues with the Celigo US platform. All flows appear to be stuck and not progressing.

The image shows a dashboard displaying a list of running integration flows between NetSuite and Shopify, with statuses such as 'In queue' and 'In progress', including details on success, ignored, errors, and actions. (Captioned by AI)
The image shows a dashboard displaying a list of running integration flows between NetSuite and Shopify, with statuses such as 'In queue' and 'In progress', including details on success, ignored, errors, and actions. (Captioned by AI)1685×653 78.1 KB

5

Yeah we're seeing issues on the US tier as well, I've created a 'Urgent (Production system down)' request for support.

6

The issue has been resolved. Thanks everyone!

7

Thanks for the update, great to hear!