User Event execution not triggered after import

[Rob_Landham]

I have an After Submit User Event script that should be executing after a flow updates specific fields on a custom record, but the Celigo import is not triggering the script. The custom record is a "child" record of another custom record.

Configuration settings:

• All Execution Contexts selected on the script deployment in NetSuite - context of update is Script (RESTlet).
• User Event script set to only trigger on context.UserEventType.EDIT.
• Celigo Update operation on a custom record, using SuiteApp SuiteScript 2.x.

Is the Celigo import using submitFields on imports when updating a record, thus not triggering a user event? I guess I could use a SuiteScript hook in this instance, but it would be nice if I could get the already written User Event script to work.

[tylerlamparter]

There is a good response here from @muneswarathotakura on when we use submitField vs submitRecord:

NetSuite record.submitFields() vs record.save()

Hi Bas van Ditzhuijzen, In NetSuite import we use submitField and SubmitRecord efficiently based on the below scenarios. For record creation, transformation, multi-select fields, text fields (Dropdowns, Multi-Selects), subrecords, sublists, and when working with unsupported submitField record types —submitRecord should be used, as NetSuite Nlapi does not support these actions with submitField. However, when updating body fields, it is recommended to use submitFields. This approach minim…

[Rob_Landham]

Thanks Tyler, I think this answers my question. I didn't realize I could use XEDIT to trigger the submitFields edit, I'll give it a go.

[tylerlamparter]

No problem! Let us know what you end up doing so others who run into this can solve it too.