Updating Filter Criteria in Shopify Product ID to NetSuite Item (Mass Update) Flow

Integration Apps
1

Hello Everyone,

In my use case—[To be deprecated] Shopify Product ID to NetSuite Item (Mass Update) flow—the import step filter criteria are based on a NetSuite custom field that verifies against the Shopify SKU name.

In Settings > Order > Item, the NetSuite SKU field is populated in the item mass update flow. Shouldn't this also be the case for the new Shopify Product ID to NetSuite Item (Mass Update) flow? However, instead of mapping correctly, it defaults to the filter criteria "NetSuite Item: Name (Internal) with Shopify SKU".

How can I update this condition to ensure it aligns with the expected mapping?

Thanks in advance for your help!

2

Hey Sravani! Thanks so much for submitting this to the community. I checked with our internal team, and they confirmed that what you're describing isn't expected behavior. I suggest you submit a ticket with our support team so they can work with you to troubleshoot and help figure out where the issue is.

3

Hi Mattie,

Thanks for the reply. I will submit a ticket.

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