Unable to update Salesforce Product due to duplicate pricebook error."Unable to update the Salesfroce Item, using IA flow, below is the issue. Composite Operation failed due to the following error(s) This price definition already exists"

Hello Everyone,

I’m facing an issue with the Salesforce-NetSuite IA product flow “NetSuite Item to Salesforce Product Add/Update.”

  • Create functionality is working fine.

  • Update functionality is failing with the following error:

    Error: Unable to update the Salesforce Item using the IA flow.
    Composite Operation failed due to the following error(s):
    This price definition already exists in this price book for PricebookEntry[0]

It seems the flow is attempting to add a new price book entry with the same value in multiple lines, which causes a conflict.

Could you please share your observations or suggestions on how to resolve this?

Thanks in advance.

Hello @Goutham_Pothugalla,

I see that you are getting the error regarding pricebook entry. May I ask if you can share a screenshot of the mapping for your Post Products to Salesforce, please?

Also, may I ask if you can try to use the mapping for looking up if the pricebook entry exists?