However, I still have some orders flowing into NetSuite without the 10-minute delay. Example: An order flown into Shopify at 4:33 pm then at 4:38 pm into Netsuite
Please advise if this is the correct setting to tinker with in order for a 10 min delay from Shopify to Netsuite?
Please use the setting "Sync orders created prior to" and set the value 10 here along with "last updated time". This should address the use case. Regards Nilesh
You can leave the Lag for the next flow run as blank. In this scenario new order syncing will be delayed by 10 minutes as per the setting Sync orders created prior to set as 10.
Please note, if there is any order edit on the existing order in last 10 minute, then it will be picked by the flow as you have set the first criteria Filter order by Last updated time. For details of the functionality I would suggest to check the helptext mentioned in the setting (Sharing screenshot for reference). There we have explained with example on what exactly is being done.
The changes made here will be reflected in flow “Shopify order to NetSuite order (cash sale or sales order)” under the bubble “Get orders from Shopify” > Relative URI.
I have inputted the 10 within "sync orders created prior to".
The lag didn't make sense. The order came into Shopify at "12:35 pm EST" and with no edits on the order. It was imported to NetSuite at "1:52 pm EST". Shouldn't it just be 10 mins?
Hi Stanley The order was supposed to be picked up at 12:50 PM according to the scheduled time, and setting "sync orders created prior to" updated as 10. The only reason I can think of is that the previous flow may still be running, causing this order to wait in the queue to be processed. The exact reason can be determined by debugging the flow. For this, I would request that you raise a support ticket.
I apologize for the delay in response, as I was on extended leave.
