I'm needing to edit the locked-down output filter on the 'Get orders from Shopify' step in the Shopify order to NetSuite order (cash sale or sales order) flow. It's currently set to authorized, partially_paid, paid, and pending. I need to add partially_refunded. But this is a setting that isn't editable in the IA.
We have an app that will automatically do a partial refund for something immediately if it finds out (after the order was placed) that the order wasn't eligible for that add-on, and need to make sure these partially refunded orders aren't missed (they currently are missed).
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Hi @Steph_Hughes
The output filter cannot be edited directly at the flow level. However, it can be updated via Settings > Order > Order > Sync web orders to NetSuite based on the Shopify order status.
For example:
- When they are Captured in Shopify will update the filter to paid, partially_refunded and refunded.
- When they are Authorized in Shopify will update the filter to authorized, partially_paid and paid
Note: These are pre-defined filters with limited values, and this setting is the only place to modify them, as changes will affect downstream flows.
Thanks.
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Thank you, I had to confirm that pending was still listed in the Captured option, and it is.