Getting Invalid handle error while importing B2B file using FTP

B2B Manager for EDI
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1

Hello,

I am getting an invalid handle error while trying to import files to FTP server. While I am able to connect to FTP server by FileZilla and able to upload files as well into same folder. Even a simple CSV file is not getting imported to FTP.

When trying by Celigo I am getting error. I tried to reconfigure connection and tried again but getting same issue. Please let me know suggestions here.

2

Hi Shamali - Is the status of the connection 'Online' like in the below image?

The image shows a webpage interface titled 'Connections' indicating an active 'Test connection' with status 'Online' and type 'FTP'. (Captioned by AI)
The image shows a webpage interface titled 'Connections' indicating an active 'Test connection' with status 'Online' and type 'FTP'. (Captioned by AI)1222×446 19.2 KB

3

Hello @sreeneshc ,

Yes, it is online.

The image shows a web interface displaying a list of connections, with one FTP connection named 'Capacity FTP (Sandbox)' that is currently online. (Captioned by AI)
The image shows a web interface displaying a list of connections, with one FTP connection named 'Capacity FTP (Sandbox)' that is currently online. (Captioned by AI)960×135 9.47 KB

4

My apologies for the delay. The target FTP server might have a limitation of number of concurrent connections to be established at once. You can try reducing the concurrency to '1' in the FTP connection on Integrator.io.