FAQ: How can I send an Outlook email to a hard-coded recipient if there’s an error?

Q: I’ve added a final step to my flow to send an email when we have errors. I only want to send it to one recipient, so am trying to hard-code it. I’m using Outlook mail. Is that possible?

A: Yes, you’ll need to enter the hard-coded value in the Export field (NetSuite) column. You’ll need to check Outlook’s API for the exact format, but it should be something like:

hardcoded@email.com” mapped to toRecipients[*].emailaddress.address (no quotes). If you’re using Celigo’s prebuilt Outlook connector, you can try using the selected field from the drop-down and include the @ sign, such as toRecipients[*].@odata.type.

To test that it’s working properly or to troubleshoot any issues, turn on debug logs for the Outlook connection, then check the raw request and response for each mapping setting to understand what’s going through the Outlook connector.