Hello Team.
We have one scenario,
We do not want any inventory changes for cash refunds. All refunds should be processed as dollar-amount refunds in NetSuite. This means we do not want to manage or restock any items when creating cash refunds.
How can we sync a zero quantity on cash refunds and create refunds for the amount only? Is this possible with our Shopify-to-NetSuite refund flow (IA flow)?
thank you.