I’m trying to transfer files (PDF, CSV, images, and videos) from Box to Magento. However, when I set up the flow, the files coming from Box arrive without any content, and I’m unable to open them on the destination side. Could someone suggest a solution for this issue?
Hi Nikhil,
To diagnose can you kindly share more details like screenshots of your flow steps (especially Box export and Magento import configurations) plus if possible recent debug or (self triggered) error logs.
Update: I also noticed you posted in another thread about Box-related issues. If this turns out to be connected, it may require Celigo’s involvement.
The Box export should have “Parse files being transferred” set to “No.” For the Magento step, you should choose HTTP as the connection, then choose your Magento connection. Do not choose the Magento connector in the application dropdown. After choosing HTTP, the step type should be “Transfer files into destination application.” Under the Advanced section, put blobKey as the “Blob key path.” For the rest of the setup, use whatever endpoint Magento provides for sending files to them.