I'm chasing down a mysterious issue where custom Integration Settings JSON was modified and corrupted. I and my team did not make the change and there are no Audit Logs when these settings are changed.
I'm wondering if there was a Celigo IIO system update that may have caused the issue?
When you say it was modified or corrupted, what do you mean? Are the values stored different now or wiped out?
Different, specifically trailing whitespace was removed from strings. For example
"senderID": "ACME " (<-- note tail padding)
changed to:
"senderID": "ACME"
No ILM activities, no updates at all were performed around this time. It just changed over night...
Are you able to resave it with the spaces? Just wondering if it's a field behavior change that is trimming the spaces or if it's some one time thing.
Yes, I added the whitespace back in and saved and it took. Seems like one-time, but very concerning that it happened. I opened a ticket as well #250230.
For sure concerning. Thanks for opening a ticket.
Hi @tylerlamparter,
I'm getting nothing back from support and they say they aren't getting a response from development. We're about to go live with a very large 3PL integration and this issue is creating some concern, as it should.
Is there anything else I can do to escalate this?
@steveklett I discussed internally and we didn't push any change nor do we have logs of what it was compared to what it is now. That being said, I'm working to push through a fairly trivial change to start storing audit log changes to integration settings. Not sure when we can get this done yet (working with eng now), but hopefully gives some assurance that if something does happen in the future then it would be logged.