Unable to create the order in NetSuite for the Shopify order #4498213109943 Failed to save record because Transaction was not in balance. Total = 210.0

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1

Unable to create the order in NetSuite for the Shopify order #4498213109943 Failed to save record because Transaction was not in balance. Total = 210.0

2

Hi Moazam,

Thank you for reaching out to us.
Can you please provide more details? Is this related to POS exchange order?

Thanks,

Vani

3

Hi Vani,

It's happening when I try to create Cash sales from Shopify Orders then I am facing following error

"trans_unbalncd
 ". Do you have any workaround to fix it?

Thanks,
Moazam

4

Hi Moazam,
I recommend getting help from support, where they can analyse the order json, logs and the settings. You can reach out to our support via https://celigosuccess.zendesk.com.

Thanks,

Vani