SFDC OAuth 2.0 Generic Decline

Automation in Action
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If you're running into issues with the new Salesforce restrictions on OAuth, here's a path we used to reauthorize our org for Celigo.

Reauthorizing Celigo with Salesforce

  1. Authorize the Connection: Have a Salesforce system admin authorize the connection from Celigo to your org.

  2. Find the Connected App: In Salesforce, go to Setup > Connected Apps OAuth Usage

  3. Install the App: Find Integrator_io in the list and click Install.

  4. Configure Permissions: Set up the connected app to match your security policies. We recommend:

    • Relaxed IP Restrictions

    • Pre-authorized Admin Users

  5. Add Your Integration User: Once the app is installed, go to Connected App OAuth Usage. Under the Integrator_io entry, click Manage Profiles. Add the profile for your dedicated integration user to the list of allowed profiles.

  6. Reconnect in Celigo: Go back to Celigo and reauthorize the connection using your integration user's credentials.