I'm running an integration in Celigo, and I'm encountering an error that I don't fully understand, it happens in a step after a branch. The error message is as follows:
Message:
The specified parent job 679baba44d57d97b94dab367 is in failed state.
Code: parent_job_failed
Source: Internal
Timestamp: 2025-01-30T16:43:10.415Z
Error ID: 10149854813
From my understanding, this seems to indicate that the current job depends on a previous (parent) job, which has failed. However, I'm looking for more clarity on:
How to find out what exactly causes this error?
Why can't I retry or see the retry data
Are there common scenarios in Celigo where parent jobs fail, and how can they be prevented?
As for how jobs work, when you run a flow, the flow gets a job created for that particular run and it has a type = flow. Then whenever an import or export step starts to run, they get their own jobs that have a reference to the flow job. So essentially type = import or export are child jobs of the flow job. In this case, the parent job got some failed state and then the child jobs failed out. This is very rare and if I had to guess it's from some uncaught exception, but I'm just guessing. If you make a support ticket and include the execution logs, engineering can check Splunk and figure out what happened.
Additionally, if a error is retried, it's parent job type = retry and not flow. It then gets child jobs for the imports and exports it goes through.