Inquiry: Updating Shopify Payment Deposit Records via Custom Flow

Hi Team,

I’m working on updating an existing NetSuite Deposit record imported via our integration flow(Shopify payment payouts). The updates I need are:

  • Update cashback lines :white_check_mark: (working)

  • Apply specific customer deposit records under the Payments sublist :cross_mark: (failing)

Issue:
When attempting to apply the Payment sub-list lines, I receive the following error:

Failed to create, update/transform record because null Possible reasons include > Something went wrong on NetSuite side. > You might have specified an invalid field value for a field. > You may have submitted an invalid record. Please consult NetSuite Support with NLAPI calls obtained from NetSuite Connection Debugger.

Additional Info:

  • Field mappings and lookup criteria for uniquely identifying the customer deposit records are included.

  • Cashback line updates work as expected, so the issue seems specific to the Payments sublist.

I’m also curious to know whether it’s possible to update the Payments sublist lines through the integration at all, or if there are limitations we should be aware of.

Thanks for your guidance.