Inquiry: Updating Shopify Payment Deposit Records via Custom Flow

Integrator.io
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1

Hi Team,

I’m working on updating an existing NetSuite Deposit record imported via our integration flow(Shopify payment payouts). The updates I need are:

  • Update cashback lines :white_check_mark: (working)

  • Apply specific customer deposit records under the Payments sublist :cross_mark: (failing)

Issue:
When attempting to apply the Payment sub-list lines, I receive the following error:

Failed to create, update/transform record because null Possible reasons include > Something went wrong on NetSuite side. > You might have specified an invalid field value for a field. > You may have submitted an invalid record. Please consult NetSuite Support with NLAPI calls obtained from NetSuite Connection Debugger.

Additional Info:

  • Field mappings and lookup criteria for uniquely identifying the customer deposit records are included.

  • Cashback line updates work as expected, so the issue seems specific to the Payments sublist.

I’m also curious to know whether it’s possible to update the Payments sublist lines through the integration at all, or if there are limitations we should be aware of.

Thanks for your guidance.

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2

Hi Team,

Could you please advise whether it is possible to modify the NetSuite Deposit Payment lines directly through the integration, or if this can be achieved through a SuiteScript hook implementation (Post Map/Post Submit)?

I’m particularly interested in understanding the feasibility, potential limitations, and recommended approach.

3

Hi Sravani,

Thanks for sharing your question! To give you the right guidance, we’d first need a deeper understanding of how your custom flow is built and designed. Since that requires a closer look at your setup, we recommend filing a ticket with Celigo Support. Our team can then review the details and provide tailored help.