Failed to save record because Please configure the inventory detail for this line [Invoice creation]

Integrator.io
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1

I am getting this error when trying to create an invoice.

“Failed to save record because Please configure the inventory detail for this line.”.

This is an item we don’t stock inventory for. Any idea how to resolve this?

2

Hi Ovina.

I do not think there will be a work around on this unless you change the item on the retry data on something else as NetSuite will always require you to have quantity on an inventory item whenever you try to post them on an invoice.

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3

How would you do this in the UI? I assume you can't make an invoice in the UI for a item you have no stock of? What I've done in the past is make an inventory adjustment to increment what I need, then make the invoice, then figure out why my inventory was out of whack.

4

I did find a way for this (And in NetSuite we use a custom form). I am replacing the out of stock inventory item with an inventory adjustment item if an item is out of stock. Later I run a script in NetSuite to create the inventory adjustment through a SuiteScript).

I am thinking of bringing this to Celigo to create the adjustment, but for the moment it works. Thank you for the answers. I send the original item in a separate column so the script has that data as well.