Duplicate Orders Imported - SFTP into NetSuite

Integrator.io
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1

Hello,
We noticed today, that our 11:45am MST contained random duplicate orders. Celigo pulls the order file from a SFTP and imports into NetSuite. The source file doesnt contain dupes. It seems something happens during the import process with scripts that is generating duplicates.

Here is a sample of some of the dupes.

A list of sales orders marked as "Pending Fulfillment" includes order numbers, dates, codes, and highlighted text. (Captioned by AI)
A list of sales orders marked as "Pending Fulfillment" includes order numbers, dates, codes, and highlighted text. (Captioned by AI)1633×223 36.2 KB

Here are the two completed Celigo runs during this time. There wernet any errors.

This is the first time something like this has happened.

The image shows a table listing completed tasks with timestamps, completion statuses, and error counts. (Captioned by AI)
The image shows a table listing completed tasks with timestamps, completion statuses, and error counts. (Captioned by AI)1459×324 21.8 KB

Wondering if anyone else has experienced this.

Thanks!

2

Hello everyone,

Just an update that we havent seen any more duplicate orders. The issue seems to have resolved itself. Perhaps it was a connection glitch or something similar.

But we are good now. Thanks!

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