# TROUBLESHOOTING: Why can’t I install a Quickstart integration template in my account?

**URL:** <https://connective.celigo.com/t/troubleshooting-why-can-t-i-install-a-quickstart-integration-template-in-my-account/1349>\
**Category:** Integrator.io\
**Tags:** templates, error-handling, integration-app, users\
**Created:** [August 26, 2020, 10:11pm UTC](https://connective.celigo.com/t/troubleshooting-why-can-t-i-install-a-quickstart-integration-template-in-my-account/1349 "2020-08-26T22:11:06Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![stephenbrandt](https://sea1.discourse-cdn.com/flex001/user_avatar/connective.celigo.com/stephenbrandt/32/6891_2.png) [@stephenbrandt](https://connective.celigo.com/u/stephenbrandt)\
**Post date:** [August 26, 2020, 10:11pm UTC](https://connective.celigo.com/t/troubleshooting-why-can-t-i-install-a-quickstart-integration-template-in-my-account/1349/1 "2020-08-26T22:11:06Z")

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**Q.** I’m trying to install a template from the integrator.io Marketplace, and the installation fails immediately with this error: “The role with which you are associated doesn’t have the required permission to perform the action.” What does that mean? How do I get around it so I can work with the template?

**A.** This notification is by design, caused by your [account permissions](https://docs.celigo.com/hc/en-us/articles/115003929872-Managing-account-and-integration-permissions-). An account _Monitor_ may not add an integration; only a _Manager_ and above can.

Speak with the account owner about elevating your privileges or installing the template for you.

([Quickstart integration templates](https://www.celigo.com/introducing-integration-apps#quickstart-templates) offer packaged, fully functional model integrations based on real-world data synchronization.)