# Single Line - Multi Line - Confusion (Netsuite-\>Shopify)

**URL:** <https://connective.celigo.com/t/single-line-multi-line-confusion-netsuite-shopify/5410>\
**Category:** Integrator.io\
**Tags:** error-handling, shopify, netsuite\
**Created:** [September 5, 2025, 3:09pm UTC](https://connective.celigo.com/t/single-line-multi-line-confusion-netsuite-shopify/5410 "2025-09-05T15:09:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Matt\_Villenauve](https://avatars.discourse-cdn.com/v4/letter/m/4da419/32.png) [@Matt\_Villenauve](https://connective.celigo.com/u/Matt_Villenauve)\
**Post date:** [September 5, 2025, 3:09pm UTC](https://connective.celigo.com/t/single-line-multi-line-confusion-netsuite-shopify/5410/1 "2025-09-05T15:09:58Z")

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The field in Netsuite is “long text” pushing the metafield value to Shopify metafield “ribbon.applications” which is a Multi-line text field.

Getting this error:Type 'single\_line\_text\_field' must be consistent with the definition's type: 'multi\_line\_text\_field'.

An example of the long text field in Netsuite is:

Material Compatibility

-Z-Xtreme 5000T and 8000T Image Lock™

Print Speed (Inches Per Second)

-Up to 4

Smear/Scratch Resistance

-Excellent

In [integrator.io](http://integrator.io) Netsuite and Shopify are both set to string values. Field mapping is set to “standard” with no modifications to other fields.

Any assistance is appreciated

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**Author:** ![anggeenriquez](https://avatars.discourse-cdn.com/v4/letter/a/a9adbd/32.png) [@anggeenriquez](https://connective.celigo.com/u/anggeenriquez)\
**Post date:** [September 5, 2025, 7:11pm UTC](https://connective.celigo.com/t/single-line-multi-line-confusion-netsuite-shopify/5410/2 "2025-09-05T19:11:49Z")

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Hi Matt,

Good day!

Can you please provide a screenshot of your metafield setup on the Integrator?

Also, is this for the Shopify - NetSuite Integration App or a custom flow?

Below are the articles that I found related to your concern:  
[Migrate your Shopify metafield from value type to type – Celigo Help Center](https://docs.celigo.com/hc/en-us/articles/4448071946651-Migrate-your-Shopify-metafield-from-value-type-to-type#convert-imports-2)  
[Manage and configure metafield definitions for Shopify products and its variants – Celigo Help Center](https://docs.celigo.com/hc/en-us/articles/4413333355547-Manage-and-configure-metafield-definitions-for-Shopify-products-and-its-variants#find-metafield-definitions-in-shopify-1)

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<div class="post-metadata">

**Author:** ![Matt\_Villenauve](https://avatars.discourse-cdn.com/v4/letter/m/4da419/32.png) [@Matt\_Villenauve](https://connective.celigo.com/u/Matt_Villenauve)\
**Post date:** [September 6, 2025, 3:40pm UTC](https://connective.celigo.com/t/single-line-multi-line-confusion-netsuite-shopify/5410/3 "2025-09-06T15:40:13Z")

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Angge, thank you for jumping on this. I am going to close it up. The solution was really quite simple. Because there was a change in one of our shopify metafields moving from single line. to multiline, the metafields needed to be synced in settings\>general check box “ **Sync Shopify metafield definitions”**