# SAP Ariba to Netsuite Customer ID Look Up

**URL:** <https://connective.celigo.com/t/sap-ariba-to-netsuite-customer-id-look-up/864>\
**Category:** Integrator.io\
**Tags:** error-handling, lookup, netsuite\
**Created:** [January 11, 2022, 9:24pm UTC](https://connective.celigo.com/t/sap-ariba-to-netsuite-customer-id-look-up/864 "2022-01-11T21:24:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![joshuafrazier](https://avatars.discourse-cdn.com/v4/letter/j/9fc348/32.png) [@joshuafrazier](https://connective.celigo.com/u/joshuafrazier)\
**Post date:** [January 11, 2022, 9:24pm UTC](https://connective.celigo.com/t/sap-ariba-to-netsuite-customer-id-look-up/864/1 "2022-01-11T21:24:20Z")

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I'm trying to get these flows working, but am getting an error everytime I try to look up the customer number.

"A mapping error occurred. More than one match for \[\custentitysaparibapartnerid\,\isempty\]\ for the record type \Customer\."

When I look at the data in the error there is definitely a value for Header.From.Credential.Identity which it is mapped to and I have created the corresponding field in Netsuite for it to lookup against.

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**Author:** ![katelarson](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@katelarson](https://connective.celigo.com/u/katelarson)\
**Post date:** [January 13, 2022, 5:19pm UTC](https://connective.celigo.com/t/sap-ariba-to-netsuite-customer-id-look-up/864/2 "2022-01-13T17:19:34Z")

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Hi @joshuafrazier - It looks like you're working with our Support team on this, which is great since they can look into your specific configuration and assist. If there are any insights that come from that process that could be beneficial to others in the Community, we appreciate you sharing here when it's resolved. Thanks!