# Missing shopify orders in Netsuite

**URL:** <https://connective.celigo.com/t/missing-shopify-orders-in-netsuite/1528>\
**Category:** Integration Apps\
**Tags:** scheduling, error-mgmt, shopify, flow-builder, netsuite\
**Created:** [August 18, 2020, 5:15pm UTC](https://connective.celigo.com/t/missing-shopify-orders-in-netsuite/1528 "2020-08-18T17:15:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anthonyrosenkrant627](https://sea1.discourse-cdn.com/flex001/user_avatar/connective.celigo.com/anthonyrosenkrant627/32/4455_2.png) [@anthonyrosenkrant627](https://connective.celigo.com/u/anthonyrosenkrant627)\
**Post date:** [August 18, 2020, 5:15pm UTC](https://connective.celigo.com/t/missing-shopify-orders-in-netsuite/1528/1 "2020-08-18T17:15:08Z")

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When using the Shopify-Netsuite scheduled (especially POS transactions) not all orders get sent to Netsuite , as the flow does not always process refund/partially refunded transactions. (POS transactions statuses change too fast for Celigo).

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**Author:** ![padmajinka](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@padmajinka](https://connective.celigo.com/u/padmajinka)\
**Post date:** [August 19, 2020, 2:57pm UTC](https://connective.celigo.com/t/missing-shopify-orders-in-netsuite/1528/2 "2020-08-19T14:57:54Z")

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@anthonyrosenkrant627 You are correct. The flow is designed to pull orders with financial status " **authorized/paid".** If the status of the order changes earlier to job run, it will be ignored. I will add it as an enhancement to the backlog. But as a quick win, I recommend to enable real time flow either "Shopify order to NetSuite Order add" or "Shopify order to NetSuite CashSale add" also, these POS orders wouldn't get missed with it.