# Inquiry: Updating Shopify Payment Deposit Records via Custom Flow

**URL:** <https://connective.celigo.com/t/inquiry-updating-shopify-payment-deposit-records-via-custom-flow/5489>\
**Category:** Integrator.io\
**Tags:** shopify, netsuite\
**Created:** [September 18, 2025, 1:35pm UTC](https://connective.celigo.com/t/inquiry-updating-shopify-payment-deposit-records-via-custom-flow/5489 "2025-09-18T13:35:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sravaninuagesync](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@sravaninuagesync](https://connective.celigo.com/u/sravaninuagesync)\
**Post date:** [September 18, 2025, 1:35pm UTC](https://connective.celigo.com/t/inquiry-updating-shopify-payment-deposit-records-via-custom-flow/5489/1 "2025-09-18T13:35:57Z")

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Hi Team,

I’m working on updating an existing NetSuite Deposit record imported via our integration flow(Shopify payment payouts). The updates I need are:

- Update cashback lines ✅ (working)

- Apply specific customer deposit records under the **Payments sublist** ❌ (failing)

**Issue:**  
When attempting to apply the Payment sub-list lines, I receive the following error:

| Failed to create, update/transform record because null Possible reasons include \> Something went wrong on NetSuite side. \> You might have specified an invalid field value for a field. \> You may have submitted an invalid record. Please consult NetSuite Support with NLAPI calls obtained from NetSuite Connection Debugger. | |
| --- | --- |

**Additional Info:**

- Field mappings and lookup criteria for uniquely identifying the customer deposit records are included.

- Cashback line updates work as expected, so the issue seems specific to the Payments sublist.

I’m also curious to know whether it’s **possible to update the Payments sublist lines through the integration** at all, or if there are limitations we should be aware of.

Thanks for your guidance.

 ![image](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/7/7de16480b250a1c943f0f331dd591afd15e3a597.png)

 ![image](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/1/1d81877b6426fd255043ca537bca920f9e3e3293.png)

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**Author:** ![sravaninuagesync](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@sravaninuagesync](https://connective.celigo.com/u/sravaninuagesync)\
**Post date:** [September 24, 2025, 11:50am UTC](https://connective.celigo.com/t/inquiry-updating-shopify-payment-deposit-records-via-custom-flow/5489/2 "2025-09-24T11:50:18Z")

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Hi Team,

Could you please advise whether it is possible to modify the NetSuite **Deposit Payment** lines directly through the integration, or if this can be achieved through a **SuiteScript hook** implementation (Post Map/Post Submit)?

I’m particularly interested in understanding the feasibility, potential limitations, and recommended approach.

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**Author:** ![annasaplan](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@annasaplan](https://connective.celigo.com/u/annasaplan)\
**Post date:** [September 25, 2025, 8:38pm UTC](https://connective.celigo.com/t/inquiry-updating-shopify-payment-deposit-records-via-custom-flow/5489/3 "2025-09-25T20:38:41Z")

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Hi Sravani,

Thanks for sharing your question! To give you the right guidance, we’d first need a deeper understanding of how your custom flow is built and designed. Since that requires a closer look at your setup, we recommend filing a [ticket](https://docs.celigo.com/hc/en-us/articles/4407535381147-Submit-a-support-ticket) with Celigo Support. Our team can then review the details and provide tailored help.