# How to Create a Cash Refund from a Cash Sale in NetSuite?

**URL:** <https://connective.celigo.com/t/how-to-create-a-cash-refund-from-a-cash-sale-in-netsuite/6349>\
**Category:** Integrator.io\
**Tags:** shopify, netsuite\
**Created:** [June 15, 2026, 11:11am UTC](https://connective.celigo.com/t/how-to-create-a-cash-refund-from-a-cash-sale-in-netsuite/6349 "2026-06-15T11:11:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nithya\_Shri\_J](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@Nithya\_Shri\_J](https://connective.celigo.com/u/Nithya_Shri_J)\
**Post date:** [June 15, 2026, 11:11am UTC](https://connective.celigo.com/t/how-to-create-a-cash-refund-from-a-cash-sale-in-netsuite/6349/1 "2026-06-15T11:11:02Z")

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Hi,

I am trying to create a Cash Refund in NetSuite by transforming a Cash Sale record. However, in Celigo's Import Mapping, the Created From field is not available for mapping on the Cash Refund record.

Is it possible to create a Cash Refund by transforming a Cash Sale through Celigo?

Any guidance would be appreciated.

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**Author:** ![Ovina\_Peiris](https://sea1.discourse-cdn.com/flex001/user_avatar/connective.celigo.com/ovina_peiris/32/8197_2.png) [@Ovina\_Peiris](https://connective.celigo.com/u/Ovina_Peiris)\
**Post date:** [June 16, 2026, 1:08am UTC](https://connective.celigo.com/t/how-to-create-a-cash-refund-from-a-cash-sale-in-netsuite/6349/2 "2026-06-16T01:08:58Z")

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Hey Nithya,

Can you try linking "Payment events : Line ID" to the original cash sale id?

 ![image](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/9/9ee848079d30e514476afc2612329dbbc9ac4b6a.png)

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**Author:** ![Nithya\_Shri\_J](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@Nithya\_Shri\_J](https://connective.celigo.com/u/Nithya_Shri_J)\
**Post date:** [June 16, 2026, 7:37am UTC](https://connective.celigo.com/t/how-to-create-a-cash-refund-from-a-cash-sale-in-netsuite/6349/3 "2026-06-16T07:37:09Z")

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Hi Ovina,  
Thank you for taking the time to respond and share your suggestions. I appreciate your help.  
I mapped the Cash Sale internal ID to the Payment Events Line ID field as suggested, but I am still encountering an error. I have attached screenshots of the error message and my mapping configuration for reference.

 ![image](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/d/d0eda612e470f7ba5b4957ce90a0fc5055451b58.png)

 ![image](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/f/f0ebaee35c1f59bbc54f1072ee2113f1572399e5.png)

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**Author:** ![cassaundracaldwel60](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@cassaundracaldwel60](https://connective.celigo.com/u/cassaundracaldwel60)\
**Post date:** [June 17, 2026, 2:15pm UTC](https://connective.celigo.com/t/how-to-create-a-cash-refund-from-a-cash-sale-in-netsuite/6349/4 "2026-06-17T14:15:12Z")

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Hi Nithya, you can use '_celigo\_nlobjTransformType_' & '_celigo\_nlobjTransformId_' in the mapping, where "TransformType" is the record from which you are transforming (cashsale) and "TransformId" is the internal id of the exact record. You can find examples of this [in this post](https://connective.celigo.com/t/how-to-transform-record-to-netsuite/1451/5) for a similar issue with invoices/payments.