# Getting cc emails not valid error on post submit hook on Amazon MFN orders to Netsuite

**URL:** <https://connective.celigo.com/t/getting-cc-emails-not-valid-error-on-post-submit-hook-on-amazon-mfn-orders-to-netsuite/5967>\
**Category:** Integration Apps\
**Tags:** amazon-s3, amazon-seller-central, netsuite\
**Created:** [December 29, 2025, 11:53am UTC](https://connective.celigo.com/t/getting-cc-emails-not-valid-error-on-post-submit-hook-on-amazon-mfn-orders-to-netsuite/5967 "2025-12-29T11:53:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ajay\_Sankar\_J](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@Ajay\_Sankar\_J](https://connective.celigo.com/u/Ajay_Sankar_J)\
**Post date:** [December 29, 2025, 11:53am UTC](https://connective.celigo.com/t/getting-cc-emails-not-valid-error-on-post-submit-hook-on-amazon-mfn-orders-to-netsuite/5967/1 "2025-12-29T11:53:35Z")

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Failed to add Amazon Order# xxxx. Failed to save record because One or more cc emails are not valid.

I’m getting this above error, on post submit script hook. Although Sales orders are creating successfully in Netsuite and no email is mapped still getting this error. When I retry the error I get ignored and resolved/ What is the cause of this error how to prevent this error

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**Author:** ![mengdionisio](https://sea1.discourse-cdn.com/flex001/user_avatar/connective.celigo.com/mengdionisio/32/7648_2.png) [@mengdionisio](https://connective.celigo.com/u/mengdionisio)\
**Post date:** [December 29, 2025, 3:33pm UTC](https://connective.celigo.com/t/getting-cc-emails-not-valid-error-on-post-submit-hook-on-amazon-mfn-orders-to-netsuite/5967/2 "2025-12-29T15:33:38Z")

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Hi @Ajay_Sankar_J 👋  
I see that you added both Seller Central and Amazon S3 tags. Before we look into this further, could you please confirm whether you're using the Amazon Seller Central - NetSuite integration app? You can post a screenshot of your flow. Thanks! 🙂
