# FTP - Multiple items are not being uploaded **URL:** \ **Category:** Integrator.io\ **Tags:** csv, ftp, error-handling\ **Created:** [January 20, 2021, 4:51pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243 "2021-01-20T16:51:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![paulnavarrete](https://avatars.discourse-cdn.com/v4/letter/p/779978/32.png) [@paulnavarrete](https://connective.celigo.com/u/paulnavarrete)\ **Post date:** [January 20, 2021, 4:51pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/1 "2021-01-20T16:51:33Z")
I am using an FTP connection and when the flow is connected only the first line item is being transferred and is being duplicated for the total of number of lines I have in the csv. ![5301043caa20740200000001-d6a38e6bb4034c6cb6c0f05a36ea3a42.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/7/7852f7adfade472988c1b8571abca33d1b61c107.png) So in this example the first line item is being duplicated 6 times with the same rate of 148.95. My key is the vendor id. Mapping is as follows: ![5301043caa20740200000001-20752f241ef8421ab39fe6d03ad877e3.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/b/b54a6a73441053824558f248842af39e308e2874.png) What am I doing wrong? ---
**Author:** ![courtneyjordan](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@courtneyjordan](https://connective.celigo.com/u/courtneyjordan)\ **Post date:** [January 20, 2021, 5:49pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/2 "2021-01-20T17:49:45Z")
Hi @paulnavarrete, Could you check your item mappings and see if the **Use first row** checkbox was automatically checked? It should be unchecked. You could also try unchecking **Group rows** on the export. Let us know if that works! ---
**Author:** ![paulnavarrete](https://avatars.discourse-cdn.com/v4/letter/p/779978/32.png) [@paulnavarrete](https://connective.celigo.com/u/paulnavarrete)\ **Post date:** [January 20, 2021, 6:52pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/3 "2021-01-20T18:52:55Z")
The unchecking the Use first row fixed it. Thanks! ---
**Author:** ![courtneyjordan](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@courtneyjordan](https://connective.celigo.com/u/courtneyjordan)\ **Post date:** [January 20, 2021, 6:57pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/4 "2021-01-20T18:57:51Z")
Great! Thanks for letting us know, @paulnavarrete! ---
**Author:** ![emilyminck](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@emilyminck](https://connective.celigo.com/u/emilyminck)\ **Post date:** [August 9, 2023, 4:28pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/5 "2023-08-09T16:28:21Z")
Follow up question. I am experiencing same issue. Can you explain where to find the "Use First Row" Check box or what needs to be mapped at the item level to make sure this is unchecked. ---
**Author:** ![rohitprasad](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@rohitprasad](https://connective.celigo.com/u/rohitprasad)\ **Post date:** [August 10, 2023, 10:04am UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/6 "2023-08-10T10:04:26Z")
Hi @emilyminck, In order to use the option you need to Group records in your export. ![5301043caa20740200000001-9bbd491e68c346ab869ebb8b26de42db.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/c/c26c43c9b4af5c8045555cc8108c901704d02567.png) Then in the import mapping, this field (state in example) needs to be mapped as Item sublist (shown below) ![5301043caa20740200000001-61868057fb9349cab9863a97f49e9b24.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/optimized/2X/3/301159841f5e24cde7cb52a1b62bb7ec0efd8f25_2_690x29.png) You can then use "Use first row" from the gearbox to update the destination sublist fields using only the value of the first sublist retrieved for the record. Alternatively, you can uncheck this checkbox for your use case. ![5301043caa20740200000001-fe621a0d7811446ba4516abd2fd42ac1.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/0/04211324e4a43ea6888a479e7b7a37d8b36a4d5f.png) Please let us know if you have any more questions or concerns. Best Regards, Rohit Prasad ---
**Author:** ![emilyminck](https://avatars.discourse-cdn.com/v4/letter/e/eb9ed0/32.png) [@emilyminck](https://connective.celigo.com/u/emilyminck)\ **Post date:** [August 10, 2023, 2:43pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/7 "2023-08-10T14:43:48Z")
Hello Though I appreciate your response, my account doesn't have this check box available at the item level mapping. I currently have a case open hopefully I will be able to figure it out with them. ![5301043caa20740200000001-fa4908b99e63467d9b84df22917ce1a8.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/e/ef27caa7761aa3ac35066dc0ba28190cc986da8e.png) Thanks Em ---
**Author:** ![balasubramanianmahad](https://avatars.discourse-cdn.com/v4/letter/b/76d3ee/32.png) [@balasubramanianmahad](https://connective.celigo.com/u/balasubramanianmahad)\ **Post date:** [August 25, 2023, 4:17pm UTC](https://connective.celigo.com/t/ftp-multiple-items-are-not-being-uploaded/1243/8 "2023-08-25T16:17:07Z")
Hi @emilyminck, I notice that you have raised a support ticket and our support team is trying to get in contact with you to resolve this issue. Request you to connect with them, based on your availability, so that they can help.