# FAQ: Cannot get Description Items to sync?

**URL:** https://connective.celigo.com/t/faq-cannot-get-description-items-to-sync/1396
**Category:** Integration Apps
**Tags:** salesforce, netsuite
**Created:** [July 8, 2020, 10:16pm UTC](https://connective.celigo.com/t/faq-cannot-get-description-items-to-sync/1396 "2020-07-08T22:16:30Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![courtneyjordan](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@courtneyjordan](https://connective.celigo.com/u/courtneyjordan)
#### Post date: [July 8, 2020, 10:16pm UTC](https://connective.celigo.com/t/faq-cannot-get-description-items-to-sync/1396/1 "2020-07-08T22:16:30Z")

</div>

To sync Description Item via the NetSuite sales order to Salesforce order flow, try this:

1. Make sure that Item Name & Product Code are the same.
2. Check that you've added an Internal ID.
3. Update the NS sales order to SF order field mappings with multi-field expressions. 

![5301043caa20740200000001-2954aff6dd8948ee9830a34841dbd261.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/0/07565cd594c0739a08acd3ac5c93857095078492.png)