# Failed to save record because Please enter value(s) for: Subsidiary

**URL:** <https://connective.celigo.com/t/failed-to-save-record-because-please-enter-value-s-for-subsidiary/570>\
**Category:** Integration Apps\
**Tags:** error-handling, integration-app, netsuite\
**Created:** [January 6, 2023, 1:20pm UTC](https://connective.celigo.com/t/failed-to-save-record-because-please-enter-value-s-for-subsidiary/570 "2023-01-06T13:20:35Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![idrisstalainteoulili](https://avatars.discourse-cdn.com/v4/letter/i/eb9ed0/32.png) [@idrisstalainteoulili](https://connective.celigo.com/u/idrisstalainteoulili)\
**Post date:** [January 6, 2023, 1:20pm UTC](https://connective.celigo.com/t/failed-to-save-record-because-please-enter-value-s-for-subsidiary/570/1 "2023-01-06T13:20:35Z")

</div>

Hey

This Error is because there is a missing Subsidiary in the Customer Flow it same for all IA Apps

**Error Code :** Failed to save record because Please enter value(s) for: Subsidiary

Resolve:

Go to Netsuite

Global Search : Subsidiaries

 ![5301043caa20740200000001-a22f854cc4c54a8fbfa63d46b0311c7f.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/c/cdf7308bfd31794868c9f7da032fc68c04f7a5fc.png)

Add it to the Customer Flow

![5301043caa20740200000001-697dd1f38baa4af8ac71bbfb63a5639c.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/e/e83eebe505e9a9db1acac49ea5b7b549e9fd43a7.png)

add it to the mappings

▶️ **customer to NetSuite customer (add or update) [X]**

 ![5301043caa20740200000001-1a6f147c915d4f86919a0172f3cc0c05.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/5/5daa7f312ac28e17875a6de032be128e20e2318c.png)

---

<div class="post-metadata">

**Author:** ![anithaabraham](https://sea1.discourse-cdn.com/flex001/user_avatar/connective.celigo.com/anithaabraham/32/6964_2.png) [@anithaabraham](https://connective.celigo.com/u/anithaabraham)\
**Post date:** [January 11, 2023, 9:52am UTC](https://connective.celigo.com/t/failed-to-save-record-because-please-enter-value-s-for-subsidiary/570/2 "2023-01-11T09:52:15Z")

</div>

@idrisstalainteoulili Thanks a lot for sharing this solution! It'll help others who run into the same issue.