# Ebay - NS Integrator, unsuccessful NS import

**URL:** <https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220>\
**Category:** Integration Apps\
**Tags:** export, integration-app, import, ebay, netsuite\
**Created:** [February 27, 2021, 4:43pm UTC](https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220 "2021-02-27T16:43:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![seanohare](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@seanohare](https://connective.celigo.com/u/seanohare)\
**Post date:** [February 27, 2021, 4:43pm UTC](https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220/1 "2021-02-27T16:43:43Z")

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We have the Ebay-NS integration set up in Integrator.io. The Ebay export is pulling data correctly. When attempting to set up the NS Import the only choice for order is Fulfillment - orders which I was under the impression was for the push of fulfillments from NS to EBay, not pull from Ebay to NS. There are no other options that appear to be relevant.

 ![5301043caa20740200000001-9c743814da26417ea322025ea0a9dadc.png](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/b/bde7945abd2c8d51312a931e2f5bd0dc6385ae2a.png)

Only other choices are Account, Compliance and Inventory. This is telling me that I may be linked incorrectly, although it appears to be working as the Ebay export is correct.

We are running into challenges as the import isn't processing into NS. (in this case we are importing to SB.

Any assistance would be greatly appreciated.

Thank you

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**Author:** ![katelarson](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@katelarson](https://connective.celigo.com/u/katelarson)\
**Post date:** [March 3, 2021, 7:30pm UTC](https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220/2 "2021-03-03T19:30:31Z")

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Hi @seanohare,   
Thanks for posting this, and I'm sorry you haven't received any advice here yet. I see you have an open support ticket related to this as well. Please post an update once it is resolved.

Also, if you haven't already checked out [Celigo University](https://www.celigo.com/university/), we have eBay-NetSuite learning paths that may help.

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**Author:** ![rohitgupta](https://avatars.discourse-cdn.com/v4/letter/r/eb8c5e/32.png) [@rohitgupta](https://connective.celigo.com/u/rohitgupta)\
**Post date:** [March 5, 2021, 4:14am UTC](https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220/3 "2021-03-05T04:14:09Z")

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Hi Sean,

It sounds like you have an eBay Export which is working correctly but the NetSuite Import only shows Only "Account, Compliance and Inventory" objects on the Import. If so, can you check the user permissions in NetSuite for the user on the NetSuite connection in integrator.io and ensure they have proper access? Based on your response, I can suggest if there are any other options here.

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**Author:** ![seanohare](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@seanohare](https://connective.celigo.com/u/seanohare)\
**Post date:** [March 27, 2021, 10:59pm UTC](https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220/4 "2021-03-27T22:59:23Z")

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This has been resolved. Paul was terrific. Thank you for all the help.

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**Author:** ![katelarson](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@katelarson](https://connective.celigo.com/u/katelarson)\
**Post date:** [March 29, 2021, 4:53pm UTC](https://connective.celigo.com/t/ebay-ns-integrator-unsuccessful-ns-import/1220/5 "2021-03-29T16:53:01Z")

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Thanks for following up, @seanohare. If there were some "ah-hah" moments or other nuggets of information that you think could help someone else who runs into this, we'd love for you to share some details when you have a moment. Have a great day!