# Configuring Parent Account Sync in SFDC\<\>NS IA

**URL:** https://connective.celigo.com/t/configuring-parent-account-sync-in-sfdc-ns-ia/4759
**Category:** Integration Apps
**Tags:** salesforce, netsuite
**Created:** [June 6, 2025, 5:57pm UTC](https://connective.celigo.com/t/configuring-parent-account-sync-in-sfdc-ns-ia/4759 "2025-06-06T17:57:15Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![Ethan\_Kutch](https://sea1.discourse-cdn.com/flex001/user_avatar/connective.celigo.com/ethan_kutch/32/7661_2.png) [@Ethan\_Kutch](https://connective.celigo.com/u/Ethan_Kutch)
#### Post date: [June 6, 2025, 5:57pm UTC](https://connective.celigo.com/t/configuring-parent-account-sync-in-sfdc-ns-ia/4759/1 "2025-06-06T17:57:15Z")

</div>

Hello,

I am currently configuring an SFDC to NS IA.

I am utilizing the [Salesforce Order to NetSuite Sales Order Add/Update] Flow.

I am also currently trying to utilize the IA setting to 'Sync account with opportunity.'  
 ![image](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/d/d355df38a43b5619ce8648679bc583112cd4c5a3.png)

This is working well when I use it to sync the Order's Account, but I am also trying to get it to work for the Order's Parent Account. I believe this should be possible as indicated by this Celigo documentation : _[The flow syncs the parent-level information for a Salesforce Account. For example, if a company ABC has its parent company named XYZ, when the flow runs, the Account information for XYZ will be synced as well.](https://docs.celigo.com/hc/en-us/articles/360026666272-Sync-Salesforce-accounts-to-NetSuite-customers)_

However I am running into some errors that indicates to me that it is attempting to do so, but my configuration might not be correct.

 ![The image shows a software interface displaying a mapping error during a customer data import process in NetSuite, with an error message and detailed JSON error data on the right side. (Captioned by AI)](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/d/d7856bb38a7f688519e819364d3c5946ba21f1b0.png)  
(sfdc int id ending in YA3 is my parent account)

I am utilizing a lookup on the ParentId field in SFDC to set my Parent Account on the Account flow.

 ![The image shows a software interface for mapping customer data between Salesforce and NetSuite, with settings for field mapping and lookup filters displayed. (Captioned by AI)](https://us1.discourse-cdn.com/flex001/uploads/celigo/original/2X/8/867dd94f127f92973d756e6856234af7c8f5ddf8.png)

Any information on the feasibility of this or troubleshooting would be appreciated.