# Integration Apps

**URL:** https://connective.celigo.com/c/integration-apps/8.md?page=4

[Latest](https://connective.celigo.com/latest.md) · [Categories](https://connective.celigo.com/categories.md) · [Tags](https://connective.celigo.com/tags.md)

**Page:** 5

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## [Can SFDC to NS IA connections be reused for Standalone flows?](https://connective.celigo.com/t/can-sfdc-to-ns-ia-connections-be-reused-for-standalone-flows/4706)

<div class="topic-metadata">

**Author:** [@Ethan\_Kutch](https://connective.celigo.com/u/Ethan_Kutch)\
**Replies:** 2\
**Last updated:** [June 2, 2025, 4:18pm UTC](https://connective.celigo.com/t/can-sfdc-to-ns-ia-connections-be-reused-for-standalone-flows/4706 "2025-06-02T16:18:53Z")

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Is it possible to reuse the connections created/used for the SFDC to NS IA for separate standalone flows? I don't seem to have the option when attempting to initially configure my import in my custom standalone flow.

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## [JSON product flow error troubleshooting](https://connective.celigo.com/t/json-product-flow-error-troubleshooting/4680)

<div class="topic-metadata">

**Author:** [@jackhansen](https://connective.celigo.com/u/jackhansen)\
**Replies:** 2\
**Last updated:** [May 29, 2025, 4:45pm UTC](https://connective.celigo.com/t/json-product-flow-error-troubleshooting/4680 "2025-05-29T16:45:36Z")

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When trying the new JSON product flow I get back several errors reading "The attributes are invalid." is there a way to be identified of what attributes are causing the error?

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## [\[Mapper 1.0 - Integration App\] How to Lookup for array data type](https://connective.celigo.com/t/mapper-1-0-integration-app-how-to-lookup-for-array-data-type/4621)

<div class="topic-metadata">

**Author:** [@nathanmatthews](https://connective.celigo.com/u/nathanmatthews)\
**Replies:** 8\
**Last updated:** [May 28, 2025, 11:31pm UTC](https://connective.celigo.com/t/mapper-1-0-integration-app-how-to-lookup-for-array-data-type/4621 "2025-05-28T23:31:35Z")

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I am working in the \[Magento 2 - NetSuite\] Integration App \> \[Magento Customer to NetSuite Customer Add/Update\] flow. This integration app uses Mapper 1.0. I want to add an import step mapping of a string-array field. …

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## [Shopify GraphQL - Clears Metafields if Not Included](https://connective.celigo.com/t/shopify-graphql-clears-metafields-if-not-included/3238)

<div class="topic-metadata">

**Author:** [@nickhilbelink](https://connective.celigo.com/u/nickhilbelink)\
**Replies:** 40\
**Last updated:** [May 28, 2025, 4:40pm UTC](https://connective.celigo.com/t/shopify-graphql-clears-metafields-if-not-included/3238 "2025-05-28T16:40:03Z")

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Was having a conversation with many people under this article but they apparently turned off comments or something. If you are not aware the new GraphQL will clear out all metafields that are not mapped. This is apparen…

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## [Shopify Return \<\> NetSuite RMA integration](https://connective.celigo.com/t/shopify-return-netsuite-rma-integration/4553)

<div class="topic-metadata">

**Author:** [@Jason\_C](https://connective.celigo.com/u/Jason_C)\
**Replies:** 6\
**Last updated:** [May 28, 2025, 8:02am UTC](https://connective.celigo.com/t/shopify-return-netsuite-rma-integration/4553 "2025-05-28T08:02:51Z")

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Anyone successfully connected Shopify Returns to NetSuite RMAs? Ideally this would entail: Return request created in Shopify results in RMA in NetSuite in a Pending Approval State. RMA approved in NetSuite results in …

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## [NetSuite Item to Amazon Product Add/Update](https://connective.celigo.com/t/netsuite-item-to-amazon-product-add-update/4547)

<div class="topic-metadata">

**Author:** [@nickhilbelink](https://connective.celigo.com/u/nickhilbelink)\
**Replies:** 1\
**Last updated:** [May 15, 2025, 3:59pm UTC](https://connective.celigo.com/t/netsuite-item-to-amazon-product-add-update/4547 "2025-05-15T15:59:54Z")

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The new Amazon flow for adding and updating products has tons of fields in the mapping. Do we need to keep all of the fields and only populate the ones we need or what exactly is required in the mapping? The old wrapper …

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## [NetSuite - Shopify - Virtual variation export error](https://connective.celigo.com/t/netsuite-shopify-virtual-variation-export-error/549)

<div class="topic-metadata">

**Author:** [@coryanderson](https://connective.celigo.com/u/coryanderson)\
**Replies:** 5\
**Last updated:** [May 7, 2025, 4:20pm UTC](https://connective.celigo.com/t/netsuite-shopify-virtual-variation-export-error/549 "2025-05-07T16:20:19Z")

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I have virtual variations set up in NetSuite and configured in the NetSuite - Shopify IA. I'm getting this error message from the Export step in the flow 'NetSuite matrix item to Shopify product (add or update)': Unabl…

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## [Shopify IA Auto billing error: "Failed to save record because The total can not be negative."](https://connective.celigo.com/t/shopify-ia-auto-billing-error-failed-to-save-record-because-the-total-can-not-be-negative/4389)

<div class="topic-metadata">

**Author:** [@Stein\_Chu](https://connective.celigo.com/u/Stein_Chu)\
**Replies:** 2\
**Last updated:** [May 6, 2025, 7:58pm UTC](https://connective.celigo.com/t/shopify-ia-auto-billing-error-failed-to-save-record-because-the-total-can-not-be-negative/4389 "2025-05-06T19:58:28Z")

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When auto billing orders with a gift card redemption line. If one or more items are closed in the sales order, the sales order will bill with a negative value since the gift card redemption line is more than the sum of t…

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## [Shopify IA: Issue with auto-added variance line still not leading to proper order total in NetSuite](https://connective.celigo.com/t/shopify-ia-issue-with-auto-added-variance-line-still-not-leading-to-proper-order-total-in-netsuite/4471)

<div class="topic-metadata">

**Author:** [@Steph\_Hughes](https://connective.celigo.com/u/Steph_Hughes)\
**Replies:** 5\
**Last updated:** [May 6, 2025, 12:58pm UTC](https://connective.celigo.com/t/shopify-ia-issue-with-auto-added-variance-line-still-not-leading-to-proper-order-total-in-netsuite/4471 "2025-05-06T12:58:27Z")

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We've recently run into circumstances where the auto-added order variance line item is being added to the order, but the order total still isn't right. It happens 1-2 times a day. Example: Shopify order total is 399.30. …

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## [Magento 2 Payload unable to be handle](https://connective.celigo.com/t/magento-2-payload-unable-to-be-handle/4481)

<div class="topic-metadata">

**Author:** [@akberali](https://connective.celigo.com/u/akberali)\
**Replies:** 2\
**Last updated:** [May 5, 2025, 11:52pm UTC](https://connective.celigo.com/t/magento-2-payload-unable-to-be-handle/4481 "2025-05-05T23:52:49Z")

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I was thinking that Celigo is good enough to handle the large data, a order came in our production system with about 10-15 line and I am keep getting the exceeded payload size error. The question is how much and what dat…

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## [Syncing Refunds from Shopify to NetSuite without refund line items](https://connective.celigo.com/t/syncing-refunds-from-shopify-to-netsuite-without-refund-line-items/852)

<div class="topic-metadata">

**Author:** [@sujitdesai183](https://connective.celigo.com/u/sujitdesai183)\
**Replies:** 5\
**Last updated:** [May 5, 2025, 9:27pm UTC](https://connective.celigo.com/t/syncing-refunds-from-shopify-to-netsuite-without-refund-line-items/852 "2025-05-05T21:27:02Z")

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Many times the refunds are created as mere order adjustments in Shopify. These refunds will not have any refund line items as none of the items are removed from line while creating the refund. When I try to sync these re…

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## [Shopify cart-level discount as line-level discount in NetSuite?](https://connective.celigo.com/t/shopify-cart-level-discount-as-line-level-discount-in-netsuite/4352)

<div class="topic-metadata">

**Author:** [@coryanderson](https://connective.celigo.com/u/coryanderson)\
**Replies:** 3\
**Last updated:** [May 5, 2025, 7:48pm UTC](https://connective.celigo.com/t/shopify-cart-level-discount-as-line-level-discount-in-netsuite/4352 "2025-05-05T19:48:42Z")

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Does anyone know if it's possible to sync cart-level discounts in Shopify to a line-level discount in NetSuite? The issue we're encountering is that when there is a cart-level discount, and the shipping charge is not ta…

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## [eBay using developer sandbox?](https://connective.celigo.com/t/ebay-using-developer-sandbox/4417)

<div class="topic-metadata">

**Author:** [@Lee.Rice.Epstein](https://connective.celigo.com/u/Lee.Rice.Epstein)\
**Replies:** 2\
**Last updated:** [April 29, 2025, 3:43pm UTC](https://connective.celigo.com/t/ebay-using-developer-sandbox/4417 "2025-04-29T15:43:21Z")

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We're new to the eBay marketplace and using the integration app. For testing purposes, would we create a sandbox using an eBay developer sandbox? Or, most of the time is it similar to Amazon, connecting the production eB…

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## [Advanced Settings Transition: From Mapper 1.0 to 2.0](https://connective.celigo.com/t/advanced-settings-transition-from-mapper-1-0-to-2-0/4330)

<div class="topic-metadata">

**Author:** [@Poojith\_Raj](https://connective.celigo.com/u/Poojith_Raj)\
**Replies:** 1\
**Last updated:** [April 21, 2025, 3:06pm UTC](https://connective.celigo.com/t/advanced-settings-transition-from-mapper-1-0-to-2-0/4330 "2025-04-21T15:06:29Z")

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In Mapper 1.0, we configured specific fields with advanced settings that allowed us to use those fields only during record creation. However, Mapper 2.0 does not include this advanced settings option. I have attempted to…

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## [Shopify B2B Companies Support?](https://connective.celigo.com/t/shopify-b2b-companies-support/4265)

<div class="topic-metadata">

**Author:** [@craigscott](https://connective.celigo.com/u/craigscott)\
**Replies:** 2\
**Last updated:** [April 17, 2025, 5:28pm UTC](https://connective.celigo.com/t/shopify-b2b-companies-support/4265 "2025-04-17T17:28:03Z")

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We are looking at several different options for some upcoming changes to our B2B store. Right now I am working through what a shift to Shopify B2B would look like for us. Is there currently any support for handling Comp…

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## [Urgent: Store View not visiblle and unable to sync them in Integration](https://connective.celigo.com/t/urgent-store-view-not-visiblle-and-unable-to-sync-them-in-integration/4260)

<div class="topic-metadata">

**Author:** [@sravaninuagesync](https://connective.celigo.com/u/sravaninuagesync)\
**Replies:** 2\
**Last updated:** [April 15, 2025, 8:16am UTC](https://connective.celigo.com/t/urgent-store-view-not-visiblle-and-unable-to-sync-them-in-integration/4260 "2025-04-15T08:16:57Z")

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Hello everyone, The Magento–NetSuite integration is currently live with a single store and store view. Recently, the client added multiple additional store views in Magento. While configuring this in the Celigo Sandbox…

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## [Dashboard Glitch](https://connective.celigo.com/t/dashboard-glitch/4243)

<div class="topic-metadata">

**Author:** [@yashkumar](https://connective.celigo.com/u/yashkumar)\
**Replies:** 4\
**Last updated:** [April 14, 2025, 5:12pm UTC](https://connective.celigo.com/t/dashboard-glitch/4243 "2025-04-14T17:12:48Z")

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We're seeing that the flows have been appearing as "stuck" since 4/9 and have remained in the same status since then. Out of the 8 flows, 2 are scheduled flows that were genuinely stuck. We had to cancel and backdate t…

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## [Shopify Partially Refund left Tax Invoice Open after order is completely fulfilled](https://connective.celigo.com/t/shopify-partially-refund-left-tax-invoice-open-after-order-is-completely-fulfilled/1176)

<div class="topic-metadata">

**Author:** [@kimhoangnguyen](https://connective.celigo.com/u/kimhoangnguyen)\
**Replies:** 5\
**Last updated:** [April 11, 2025, 9:14pm UTC](https://connective.celigo.com/t/shopify-partially-refund-left-tax-invoice-open-after-order-is-completely-fulfilled/1176 "2025-04-11T21:14:27Z")

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Hi, We have an issue with Tax invoice left open when an order is completely fulfiled after partially refund from Shopify For example: when we partially refund $100 on an unfulfilled order without selecting any item or …

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## [Switching to "Suite App Suite Script 2.x"](https://connective.celigo.com/t/switching-to-suite-app-suite-script-2-x/4229)

<div class="topic-metadata">

**Author:** [@yashkumar](https://connective.celigo.com/u/yashkumar)\
**Replies:** 3\
**Last updated:** [April 11, 2025, 7:53am UTC](https://connective.celigo.com/t/switching-to-suite-app-suite-script-2-x/4229 "2025-04-11T07:53:50Z")

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Hi All, I was exploring the IA and noticed a message indicating that version 1.0 is being deprecated and will eventually need to be upgraded to the 2.x SuiteApp. Is this transition being handled on the backend by Celigo…

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## [Downgrade Integrator Distributed Adapter](https://connective.celigo.com/t/downgrade-integrator-distributed-adapter/4236)

<div class="topic-metadata">

**Author:** [@Ben\_Caplan](https://connective.celigo.com/u/Ben_Caplan)\
**Replies:** 1\
**Last updated:** [April 10, 2025, 8:56pm UTC](https://connective.celigo.com/t/downgrade-integrator-distributed-adapter/4236 "2025-04-10T20:56:33Z")

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I'm having an issue promoting the Salesforce - NetSuite integration app to Production from our sandbox. I have verified that the installed versions of the adapter are the same in both environements and the bundles seem t…

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## [Missing shopify orders in Netsuite (Sales Orders)](https://connective.celigo.com/t/missing-shopify-orders-in-netsuite-sales-orders/4140)

<div class="topic-metadata">

**Author:** [@johanvl](https://connective.celigo.com/u/johanvl)\
**Replies:** 8\
**Last updated:** [April 9, 2025, 11:50pm UTC](https://connective.celigo.com/t/missing-shopify-orders-in-netsuite-sales-orders/4140 "2025-04-09T23:50:33Z")

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In the last few weeks we've had a few hiccups with the connection between Shopify and Netsuite. Because of this, there have been a few orders that the Celigo Flow missed... and so we have had some orders that were NOT sy…

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## [Shopify Inventory Transfers](https://connective.celigo.com/t/shopify-inventory-transfers/3888)

<div class="topic-metadata">

**Author:** [@meckens](https://connective.celigo.com/u/meckens)\
**Replies:** 4\
**Last updated:** [April 9, 2025, 3:42pm UTC](https://connective.celigo.com/t/shopify-inventory-transfers/3888 "2025-04-09T15:42:29Z")

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Does Celigo have a roadmap for the Netsuite \<\> Shopify Integration App? We noticed that Shopifys GraphQL will support Inventory Transfers later in the year (which would be a great for retail store replenishment): New …

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## [NetSuite Listener not triggering \[Salesforce Integration app\]](https://connective.celigo.com/t/netsuite-listener-not-triggering-salesforce-integration-app/4149)

<div class="topic-metadata">

**Author:** [@yashkumar](https://connective.celigo.com/u/yashkumar)\
**Replies:** 2\
**Last updated:** [April 8, 2025, 3:18pm UTC](https://connective.celigo.com/t/netsuite-listener-not-triggering-salesforce-integration-app/4149 "2025-04-08T15:18:00Z")

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We have a scheduled workflow that updates a custom field on the Customer record. However, this update is not triggering the Out-of-the-Box (OOB) flow. To troubleshoot, we have: Enabled all options in the execution con…

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## [Shopify GraphQl Roadmap?](https://connective.celigo.com/t/shopify-graphql-roadmap/4166)

<div class="topic-metadata">

**Author:** [@craigscott](https://connective.celigo.com/u/craigscott)\
**Replies:** 5\
**Last updated:** [April 8, 2025, 2:01pm UTC](https://connective.celigo.com/t/shopify-graphql-roadmap/4166 "2025-04-08T14:01:20Z")

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Now that we finally seem to be on the other side of migrating to the Shopify product flows using GraphQl I wanted to make a dedicated post asking about timelines for other migrations. Many other Shopify flows are still …

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## [Inventory updates for Shared NetSuite SKUs in Shopify](https://connective.celigo.com/t/inventory-updates-for-shared-netsuite-skus-in-shopify/1094)

<div class="topic-metadata">

**Author:** [@davidgollom](https://connective.celigo.com/u/davidgollom)\
**Replies:** 11\
**Last updated:** [March 26, 2025, 11:16pm UTC](https://connective.celigo.com/t/inventory-updates-for-shared-netsuite-skus-in-shopify/1094 "2025-03-26T23:16:59Z")

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Hey Guys, It's pretty common in Shopify to share the same NetSuite Item/SKU across multiple Products/Variants in Shopify. The Celigo Shopify item map should allow you to update inventory across multiple variants (in mu…

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## [Allocate FBA orders to below NetSuite customer(s) setting](https://connective.celigo.com/t/allocate-fba-orders-to-below-netsuite-customer-s-setting/3918)

<div class="topic-metadata">

**Author:** [@Rahul\_Kandunoori](https://connective.celigo.com/u/Rahul_Kandunoori)\
**Replies:** 2\
**Last updated:** [March 25, 2025, 1:34am UTC](https://connective.celigo.com/t/allocate-fba-orders-to-below-netsuite-customer-s-setting/3918 "2025-03-25T01:34:20Z")

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Amazon settlements flow "NetSuite Settlement Transaction to NetSuite Payment Add" has an invalid sublist error. This is because the invoice count for the default customer in NetSuite is more than 10,000 and payment has e…

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## [Shopify POS configuration (cash sales)](https://connective.celigo.com/t/shopify-pos-configuration-cash-sales/3669)

<div class="topic-metadata">

**Author:** [@meckens](https://connective.celigo.com/u/meckens)\
**Replies:** 9\
**Last updated:** [March 24, 2025, 12:48pm UTC](https://connective.celigo.com/t/shopify-pos-configuration-cash-sales/3669 "2025-03-24T12:48:31Z")

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Hello, We're currently successfully utilising the Shopify NetSuite integration app for web orders, and are looking at Shopify POS although want to test a few scenarios in our sandbox to tick some boxes with the finance …

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## [Consolidating NetSuite inventory locations into a single Shopify virtual location](https://connective.celigo.com/t/consolidating-netsuite-inventory-locations-into-a-single-shopify-virtual-location/3895)

<div class="topic-metadata">

**Author:** [@Lee.Rice.Epstein](https://connective.celigo.com/u/Lee.Rice.Epstein)\
**Replies:** 4\
**Last updated:** [March 21, 2025, 6:04pm UTC](https://connective.celigo.com/t/consolidating-netsuite-inventory-locations-into-a-single-shopify-virtual-location/3895 "2025-03-21T18:04:46Z")

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We're using Advanced Location Assignment in our NetSuite instance, so I don't really need Shopify to do anything with location. However, we do want to consolidate our inventory into one pool for marking products in and o…

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## [Saved search to pull inventory from specific bins per location?](https://connective.celigo.com/t/saved-search-to-pull-inventory-from-specific-bins-per-location/3224)

<div class="topic-metadata">

**Author:** [@calvinlee936](https://connective.celigo.com/u/calvinlee936)\
**Replies:** 44\
**Last updated:** [March 20, 2025, 2:11pm UTC](https://connective.celigo.com/t/saved-search-to-pull-inventory-from-specific-bins-per-location/3224 "2025-03-20T14:11:22Z")

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Hello all! We currently have 2 warehouses with inventory and going on to adding a 3rd location. This 3rd location will be an interesting addition since the inventory in the warehouse will be owned by HQ, and the retail …

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## [Getting an error when trying to update Shopify IA settings](https://connective.celigo.com/t/getting-an-error-when-trying-to-update-shopify-ia-settings/3881)

<div class="topic-metadata">

**Author:** [@coryanderson](https://connective.celigo.com/u/coryanderson)\
**Replies:** 2\
**Last updated:** [March 20, 2025, 12:52pm UTC](https://connective.celigo.com/t/getting-an-error-when-trying-to-update-shopify-ia-settings/3881 "2025-03-20T12:52:53Z")

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Has anyone experienced this error? Can't invoke Integration App function as update is in progress. Since yesterday I've been trying to make updates to a Shopify IA and getting this error when trying to make a change to…

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