# Integration Apps

**URL:** https://connective.celigo.com/c/integration-apps/8.md?page=2

[Latest](https://connective.celigo.com/latest.md) · [Categories](https://connective.celigo.com/categories.md) · [Tags](https://connective.celigo.com/tags.md)

**Page:** 3

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## [Amazon MCF Integration App challenges with shipped orders](https://connective.celigo.com/t/amazon-mcf-integration-app-challenges-with-shipped-orders/5871)

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**Author:** [@Lee.Rice.Epstein](https://connective.celigo.com/u/Lee.Rice.Epstein)\
**Replies:** 3\
**Last updated:** [November 13, 2025, 5:00pm UTC](https://connective.celigo.com/t/amazon-mcf-integration-app-challenges-with-shipped-orders/5871 "2025-11-13T17:00:33Z")

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We installed and configured the Amazon MCF integration app to be able to use Amazon as a back-up or priority location during the next 6–8 weeks of holiday orders. Orders were successfully sent, however we aren’t success…

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## [Changing my Method of Records Import but the option is not active(it is grayed out)](https://connective.celigo.com/t/changing-my-method-of-records-import-but-the-option-is-not-active-it-is-grayed-out/5861)

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**Author:** [@Colleen\_Duffy](https://connective.celigo.com/u/Colleen_Duffy)\
**Replies:** 1\
**Last updated:** [November 11, 2025, 2:07am UTC](https://connective.celigo.com/t/changing-my-method-of-records-import-but-the-option-is-not-active-it-is-grayed-out/5861 "2025-11-11T02:07:26Z")

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The Import step in my NetSuite Contact to Salesforce Contact Add/Update, is currently set to the “recommended” setting SOAP, Operation is set to Insert/Update. The setting “How can we find existing records? is set to ((…

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## [Add filter for ignore the cancellation orders form shopify to Netsuite in Order flow](https://connective.celigo.com/t/add-filter-for-ignore-the-cancellation-orders-form-shopify-to-netsuite-in-order-flow/5783)

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**Author:** [@swapnil\_jawale](https://connective.celigo.com/u/swapnil_jawale)\
**Replies:** 2\
**Last updated:** [November 6, 2025, 8:34am UTC](https://connective.celigo.com/t/add-filter-for-ignore-the-cancellation-orders-form-shopify-to-netsuite-in-order-flow/5783 "2025-11-06T08:34:57Z")

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Hello Team, I need to add filter criteria to ignore cancellation orders from Shopify to NetSuite in the order flow. However, I am unable to find the order status for cancellations in the order JSON. Could you please su…

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## [Shopify Product Taxonomy/Category Mapping](https://connective.celigo.com/t/shopify-product-taxonomy-category-mapping/5823)

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**Author:** [@Matthew\_Lacey](https://connective.celigo.com/u/Matthew_Lacey)\
**Replies:** 2\
**Last updated:** [November 4, 2025, 11:29am UTC](https://connective.celigo.com/t/shopify-product-taxonomy-category-mapping/5823 "2025-11-04T11:29:29Z")

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Has anybody had any success at mapping to the Category field in Shopify using a “NetSuite item to Shopify product (add or update)” flow? I’ve tried mapping the full name or the ID using the below set up, but get erro…

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## [Case pack shipments - Amazon NetSuite Integration](https://connective.celigo.com/t/case-pack-shipments-amazon-netsuite-integration/5820)

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**Author:** [@Ovina\_Peiris](https://connective.celigo.com/u/Ovina_Peiris)\
**Replies:** 4\
**Last updated:** [November 4, 2025, 8:47am UTC](https://connective.celigo.com/t/case-pack-shipments-amazon-netsuite-integration/5820 "2025-11-04T08:47:46Z")

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Hello everyone, I have been putting a lot of effort into creating a case pack shipment using the integration app on Celigo in recent months. For some reason, even after following every step in the document, I am still …

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## [Regarding Shopify-NetSuite Refund Sync](https://connective.celigo.com/t/regarding-shopify-netsuite-refund-sync/5777)

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**Author:** [@Nithya\_Shri\_J](https://connective.celigo.com/u/Nithya_Shri_J)\
**Replies:** 1\
**Last updated:** [October 28, 2025, 12:07am UTC](https://connective.celigo.com/t/regarding-shopify-netsuite-refund-sync/5777 "2025-10-28T00:07:48Z")

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Hi, We’re using the Shopify – NetSuite Integration App, and I’m currently working on the refund flow. I’m trying to replace lot-numbered items in the refund with a non-inventory item. Even though the “Non-Inventory Ite…

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## [Shopify API Version](https://connective.celigo.com/t/shopify-api-version/5767)

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**Author:** [@craigscott](https://connective.celigo.com/u/craigscott)\
**Replies:** 2\
**Last updated:** [October 23, 2025, 5:22pm UTC](https://connective.celigo.com/t/shopify-api-version/5767 "2025-10-23T17:22:39Z")

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Forgive me if this information is available somewhere else. Asking here because I have good luck getting answers or solutions here. Currently the Shopify connector in the Shopify - Netsuite integration is using Shopify’…

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## [Unable to update Salesforce Product due to duplicate pricebook error."Unable to update the Salesfroce Item, using IA flow, below is the issue. 	 Composite Operation failed due to the following error(s) This price definition already exists"](https://connective.celigo.com/t/unable-to-update-salesforce-product-due-to-duplicate-pricebook-error-unable-to-update-the-salesfroce-item-using-ia-flow-below-is-the-issue-composite-operation-failed-due-to-the-following-error-s-this-price-definition-already-exists/5505)

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**Author:** [@Goutham\_Pothugalla](https://connective.celigo.com/u/Goutham_Pothugalla)\
**Replies:** 2\
**Last updated:** [October 22, 2025, 7:36am UTC](https://connective.celigo.com/t/unable-to-update-salesforce-product-due-to-duplicate-pricebook-error-unable-to-update-the-salesfroce-item-using-ia-flow-below-is-the-issue-composite-operation-failed-due-to-the-following-error-s-this-price-definition-already-exists/5505 "2025-10-22T07:36:33Z")

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Hello Everyone, I’m facing an issue with the Salesforce-NetSuite IA product flow “NetSuite Item to Salesforce Product Add/Update.” Create functionality is working fine. Update functionality is failing with the fol…

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## [Shopify Store Credit Primitive and API](https://connective.celigo.com/t/shopify-store-credit-primitive-and-api/97)

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**Author:** [@mitchellaman](https://connective.celigo.com/u/mitchellaman)\
**Replies:** 3\
**Last updated:** [October 21, 2025, 4:53pm UTC](https://connective.celigo.com/t/shopify-store-credit-primitive-and-api/97 "2025-10-21T16:53:55Z")

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We received an email from Shopify back in February about a new Store Credit Primitive and API that would be coming soon to Shopify. Any knowledge of this from the Celigo team and/or plans to include in the integration a…

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## [Seller-Fulfilled Returns flow](https://connective.celigo.com/t/seller-fulfilled-returns-flow/817)

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**Author:** [@justinbodin](https://connective.celigo.com/u/justinbodin)\
**Replies:** 8\
**Last updated:** [October 21, 2025, 9:30am UTC](https://connective.celigo.com/t/seller-fulfilled-returns-flow/817 "2025-10-21T09:30:59Z")

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Does anyone bring seller-fulfilled returns from Seller Central into NetSuite? If so, how? Seems like this would be a really helpful process to have automated, so I thought I'd see if/how others are doing this. Thanks!

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## [Syncing Product Shopify Variant Updates Only with Matrix NetSuite Items](https://connective.celigo.com/t/syncing-product-shopify-variant-updates-only-with-matrix-netsuite-items/5705)

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**Author:** [@davidgollom](https://connective.celigo.com/u/davidgollom)\
**Replies:** 1\
**Last updated:** [October 20, 2025, 4:59pm UTC](https://connective.celigo.com/t/syncing-product-shopify-variant-updates-only-with-matrix-netsuite-items/5705 "2025-10-20T16:59:22Z")

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Hi Everyone, I have a client that’s going to restructure their products in shopify only. They are using the Virtual Variation option, NetSuite Matrix Items, and NetSuite to Shopify Matrix item sync currently. I ran a t…

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## [Shopify - Netsuite, Change Shipping Method based on meta data](https://connective.celigo.com/t/shopify-netsuite-change-shipping-method-based-on-meta-data/5695)

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**Author:** [@cb\_bbi](https://connective.celigo.com/u/cb_bbi)\
**Replies:** 5\
**Last updated:** [October 20, 2025, 2:01pm UTC](https://connective.celigo.com/t/shopify-netsuite-change-shipping-method-based-on-meta-data/5695 "2025-10-20T14:01:43Z")

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I tagged this with a handlebar expression tag because I think it might be the solution but I am new to customizations in Celigo. I have a boolean meta field in Shopify for Orders that is set to ‘true’ when an address fi…

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## [Shopify customer to NetSuite customer (add or update)](https://connective.celigo.com/t/shopify-customer-to-netsuite-customer-add-or-update/5689)

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**Author:** [@Sourabh\_Malkoutheka1](https://connective.celigo.com/u/Sourabh_Malkoutheka1)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 1:32am UTC](https://connective.celigo.com/t/shopify-customer-to-netsuite-customer-add-or-update/5689 "2025-10-14T01:32:27Z")

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Hello Team, We have a scenario in which there are customers in shopify which are created by Online store. When such customers places the order, we need to go that order under Default customers in NetSuite via “Shopify …

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## [Handlebar expression](https://connective.celigo.com/t/handlebar-expression/5677)

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**Author:** [@swapnil\_jawale](https://connective.celigo.com/u/swapnil_jawale)\
**Replies:** 2\
**Last updated:** [October 10, 2025, 8:58am UTC](https://connective.celigo.com/t/handlebar-expression/5677 "2025-10-10T08:58:21Z")

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Hello Guys, I am trying to fetch text only within certain tags. For example, I need to extract the number #0001 using an expression. I tried using an expression but did not achieve the expected result. Can anyone please…

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## [Amazon commission and FBA Pick pack fees in the cash sale - how to get this?](https://connective.celigo.com/t/amazon-commission-and-fba-pick-pack-fees-in-the-cash-sale-how-to-get-this/5680)

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**Author:** [@Ovina\_Peiris](https://connective.celigo.com/u/Ovina_Peiris)\
**Replies:** 1\
**Last updated:** [October 9, 2025, 3:30pm UTC](https://connective.celigo.com/t/amazon-commission-and-fba-pick-pack-fees-in-the-cash-sale-how-to-get-this/5680 "2025-10-09T15:30:20Z")

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Amazon commission and FBA Pick pack fees in the cash sale - how to get this? Is there a way to get these fees at the line level of a cash sale? like below:

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## [Shopify order import for specific date](https://connective.celigo.com/t/shopify-order-import-for-specific-date/5594)

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**Author:** [@swapnil\_jawale](https://connective.celigo.com/u/swapnil_jawale)\
**Replies:** 2\
**Last updated:** [October 8, 2025, 4:41pm UTC](https://connective.celigo.com/t/shopify-order-import-for-specific-date/5594 "2025-10-08T16:41:33Z")

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Hello Team, I am planning to import Shopify orders from a specific date range, i.e., January 1, 2025 to July 20, 2025. Orders should only be imported from January 1, 2025 to July 20, 2025. Any orders after July 20, 2025…

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## [Updating Shopify order to fulfilled when status is scheduled (using Stoq for preorder)](https://connective.celigo.com/t/updating-shopify-order-to-fulfilled-when-status-is-scheduled-using-stoq-for-preorder/5598)

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**Author:** [@Lee.Rice.Epstein](https://connective.celigo.com/u/Lee.Rice.Epstein)\
**Replies:** 4\
**Last updated:** [October 7, 2025, 2:30am UTC](https://connective.celigo.com/t/updating-shopify-order-to-fulfilled-when-status-is-scheduled-using-stoq-for-preorder/5598 "2025-10-07T02:30:12Z")

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Has anyone successfully used the Stoq app on Shopify and updating orders from status “scheduled” to “fulfilled” when they ship before the preorder date? We’re getting an error on the fulfillment flow in the integration …

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## [NetSuite Items : Create Line mapping not working](https://connective.celigo.com/t/netsuite-items-create-line-mapping-not-working/5537)

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**Author:** [@bryancarroll](https://connective.celigo.com/u/bryancarroll)\
**Replies:** 10\
**Last updated:** [October 6, 2025, 6:28pm UTC](https://connective.celigo.com/t/netsuite-items-create-line-mapping-not-working/5537 "2025-10-06T18:28:33Z")

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Hello! We are setting up a Shopify POS app with a hybrid fulfillment model: customers can do cash-and-carry on site as well as purchase items for backend fulfillment in NetSuite. The storefront is working well but the …

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## [Sending multiple bullet points against products in the Amazon NetSuite connector](https://connective.celigo.com/t/sending-multiple-bullet-points-against-products-in-the-amazon-netsuite-connector/5561)

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**Author:** [@Ovina\_Peiris](https://connective.celigo.com/u/Ovina_Peiris)\
**Replies:** 5\
**Last updated:** [October 3, 2025, 6:24pm UTC](https://connective.celigo.com/t/sending-multiple-bullet-points-against-products-in-the-amazon-netsuite-connector/5561 "2025-10-03T18:24:59Z")

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Hi All, I am using the Amazon NetSuite connector, and I am facing a limitation when sending product data to Amazon. We have a set of custom fields that store bullet point data, but in the mapper, I am unable to map more…

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## [\[Shopify-NetSuite IA\] Shopify Published Scope/Sales channels not updating correctly when Online Store is unchecked in NetSuite](https://connective.celigo.com/t/shopify-netsuite-ia-shopify-published-scope-sales-channels-not-updating-correctly-when-online-store-is-unchecked-in-netsuite/5563)

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**Author:** [@Ankit\_Lal](https://connective.celigo.com/u/Ankit_Lal)\
**Replies:** 2\
**Last updated:** [September 29, 2025, 7:15am UTC](https://connective.celigo.com/t/shopify-netsuite-ia-shopify-published-scope-sales-channels-not-updating-correctly-when-online-store-is-unchecked-in-netsuite/5563 "2025-09-29T07:15:18Z")

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Hello Everyone, In Shopify-NetSuite IA, I migrated the NetSuite Item to Shopify Product flow from the old REST API (deprecated) to GraphQL. For the Published Scope field, I enabled option “Sync published scope from Net…

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## [eBay Integration App - eBay Item Id to NetSuite Mass Update](https://connective.celigo.com/t/ebay-integration-app-ebay-item-id-to-netsuite-mass-update/5452)

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**Author:** [@Marco\_Esteban](https://connective.celigo.com/u/Marco_Esteban)\
**Replies:** 2\
**Last updated:** [September 26, 2025, 11:55am UTC](https://connective.celigo.com/t/ebay-integration-app-ebay-item-id-to-netsuite-mass-update/5452 "2025-09-26T11:55:51Z")

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Hi Everyone, I was wondering if anyone could provide any insights as to why the the variation SKUs are not passing through the eBay Item Id to Netsuite Mass Update? For non-variation SKUs, the mapping works as expected…

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## [Shopify Line Level Delivery Method - Not the data I need](https://connective.celigo.com/t/shopify-line-level-delivery-method-not-the-data-i-need/5438)

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**Author:** [@davidgollom](https://connective.celigo.com/u/davidgollom)\
**Replies:** 3\
**Last updated:** [September 26, 2025, 12:12am UTC](https://connective.celigo.com/t/shopify-line-level-delivery-method-not-the-data-i-need/5438 "2025-09-26T00:12:52Z")

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Hi, I was excited about this recent update to the IA. I have a client that gets split fulfillment orders frequently due to some products being hazardous and requiring ground transport. Following the directions in this a…

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## [Items disappearing from the Collection in Shopify using NetSuite Celigo Integration app](https://connective.celigo.com/t/items-disappearing-from-the-collection-in-shopify-using-netsuite-celigo-integration-app/5199)

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**Author:** [@Angel](https://connective.celigo.com/u/Angel)\
**Replies:** 2\
**Last updated:** [September 25, 2025, 11:57pm UTC](https://connective.celigo.com/t/items-disappearing-from-the-collection-in-shopify-using-netsuite-celigo-integration-app/5199 "2025-09-25T23:57:56Z")

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We have integrate NetSuite to Shopify using the NetSuite Integration app in Celigo. I haved an issue in the Shopify . When I add a new collection in Shopify . The item will show in the corresponding Collection in Shopify…

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## [Failed to save record because Please configure the inventory detail for this line](https://connective.celigo.com/t/failed-to-save-record-because-please-configure-the-inventory-detail-for-this-line/487)

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**Author:** [@aakritilongani](https://connective.celigo.com/u/aakritilongani)\
**Replies:** 4\
**Last updated:** [September 25, 2025, 9:35pm UTC](https://connective.celigo.com/t/failed-to-save-record-because-please-configure-the-inventory-detail-for-this-line/487 "2025-09-25T21:35:39Z")

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Hi, Does anyone faced this issue, even if inventory details are configured in netsuite, order creation flow throws error: Failed to save record because Please configure the inventory detail for this line. Thanks

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## [Error when creating Credit Memo : Please configure the inventory detail for this line](https://connective.celigo.com/t/error-when-creating-credit-memo-please-configure-the-inventory-detail-for-this-line/316)

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**Author:** [@aishwaryamj](https://connective.celigo.com/u/aishwaryamj)\
**Replies:** 2\
**Last updated:** [September 25, 2025, 9:35pm UTC](https://connective.celigo.com/t/error-when-creating-credit-memo-please-configure-the-inventory-detail-for-this-line/316 "2025-09-25T21:35:32Z")

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Hi, I am getting the error "Failed to save record because Please configure the inventory detail for this line." , in the Credit memo creation of the flow NetSuite Settlement Transaction to NetSuite Refund Add. I have …

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## [The CAM Dashboard is unresponsive when loading transactions](https://connective.celigo.com/t/the-cam-dashboard-is-unresponsive-when-loading-transactions/5538)

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**Author:** [@lorrainebag-id](https://connective.celigo.com/u/lorrainebag-id)\
**Replies:** 0\
**Last updated:** [September 24, 2025, 6:07pm UTC](https://connective.celigo.com/t/the-cam-dashboard-is-unresponsive-when-loading-transactions/5538 "2025-09-24T18:07:06Z")

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The NetSuite Cash Application Manager Dashboard encountered an issue where it became unresponsive during the loading process and failed to display. This is due to the field Approximate Matches for Customer. If this field…

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## [Shopify Published Scopes Update](https://connective.celigo.com/t/shopify-published-scopes-update/5433)

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**Author:** [@craigscott](https://connective.celigo.com/u/craigscott)\
**Replies:** 3\
**Last updated:** [September 23, 2025, 6:28am UTC](https://connective.celigo.com/t/shopify-published-scopes-update/5433 "2025-09-23T06:28:14Z")

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This may be redundant because support chat might have just made up a ticket for this, but posting here as well in case others have this question. In the latest update to the Shopify - NS Integration there was a change m…

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## [Custom Mapping for Shopify Channels / Published Scope](https://connective.celigo.com/t/custom-mapping-for-shopify-channels-published-scope/5487)

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**Author:** [@Matthew\_Lacey](https://connective.celigo.com/u/Matthew_Lacey)\
**Replies:** 2\
**Last updated:** [September 19, 2025, 9:01am UTC](https://connective.celigo.com/t/custom-mapping-for-shopify-channels-published-scope/5487 "2025-09-19T09:01:47Z")

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Hello! We have multiple Shopify stores, which all require unique settings to be applied to the sales channels (mainly toggling online store and POS on/off depending on available inventory in different locations). Rathe…

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## [Handelbar expression](https://connective.celigo.com/t/handelbar-expression/5439)

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**Author:** [@swapnil\_jawale](https://connective.celigo.com/u/swapnil_jawale)\
**Replies:** 4\
**Last updated:** [September 15, 2025, 9:46am UTC](https://connective.celigo.com/t/handelbar-expression/5439 "2025-09-15T09:46:44Z")

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Hello Guys, we have below expression as below, {{#compare discount\_applications.0.title "==" "loop-discount"}}NonTaxable\_loop-discount{{else}}{{#compare shipping\_address.country\_code "!=" "AU"}}{{#compare current\_total…

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## [Sync a NetSuite item record with a Shopify product collection](https://connective.celigo.com/t/sync-a-netsuite-item-record-with-a-shopify-product-collection/5449)

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**Author:** [@annasaplan](https://connective.celigo.com/u/annasaplan)\
**Replies:** 0\
**Last updated:** [September 11, 2025, 4:08pm UTC](https://connective.celigo.com/t/sync-a-netsuite-item-record-with-a-shopify-product-collection/5449 "2025-09-11T16:08:31Z")

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Steps to sync a NetSuite item record to the Shopify Product Collection set Description: The customer wants to sync a NetSuite item record field to the "Collection" field section of a Shopify product. Yes, this is possi…

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